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Noticeboard

PRIVACY NOTICE FOR PATIENTS

Your Information, Your Rights 

Our Fair Processing & Privacy Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.

The notice reflects:

  • What information we collect about you
  • How and why we use that information 
  • How we retain your information and keep it secure 
  • Who we share your information with and why we do this

The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately.

 

A full copy of the Fair Processing & Privacy Notice is available via our website or from reception.

Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30. The receptionist requires some indication of the problem so that the doctor will know how urgent the visit is. A contact telephone number is essential as the doctor may ring you to assess the situation further.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
 
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